WiredTree

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0 out of 2 (or 0% of) people recommend WiredTree.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
3.00 / 10.0 7.00 / 10.0 1.00 / 10.0
Technical Support & Knowledge Customer Service & Billing
2.50 / 10.0 3.00 / 10.0
WiredTree
› Overall Rating ››    10.00% 
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WiredTree reviews

uptime & reliability
1.00
server & connection speed
7.00
technical support & knowledge
5.00
customer service & billing
1.00
price value for money
1.00
* ratings are out of 10

Poor Uptime, Getting Worse

I had two VPSs with WiredTree. Both experienced inexcusable downtime. I have never before seen a VPS provider that thought there was nothing wrong with 4 or more hours of downtime.

Before purchasing a WiredTree server ask two questions:

1. If you fail to provide good service or I get a bad server, what is your refund policy. Hint: they don't refund.

IMO, you should stay away from any company with a blanket "no refund" policy.

2. What is your uptime. If they're truthful -- and a quick search will support this -- it is less than 100%. A lot of people report very bad uptime. But they will probably tell you it is in the high 90s. So, why do they say "100% Uptime" on their home page? Looks like a less-than-honest company to me.

WiredTree is NOT recommended by Ray Baron. This person does NOT recommend WiredTree.
› Overall Rating ››    10.00% 
Reviewed on April 1st, 2011 at 14:41 EST by Ray Baron
Customer for duration of 3 - 5 months
IP Address: 68.0.173.67
Type of Plan: Virtual Private Servers   Platform: Linux   Domain: [withheld]   Email: [withheld]
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9 out of 9 people found this review helpful.
End of Review #1 out of 2 WiredTree reviews
uptime & reliability
5.00
server & connection speed
7.00
technical support & knowledge
0.00
customer service & billing
5.00
price value for money
1.00
* ratings are out of 10

The worst host in 12 years.

There was a first problem with .htaccess: they made mistake and after the mistake, said .htaccess was not included in their support and close the ticket. Few weeks later, a new problem occured : all my passwords (ftp, email, cPnel) stopped to work. To fix it, all my websites were down for more than 24 hours, support service stopped to answer due to a dos attack. They made a backup and all my scripts (phplist, galleray menalto) stopped working. They tried to tell me the scripts didn't work before the backup. I have closed my account and moved all my sites one month ago. However, few days ago, I have received an email from technical support for security problems... I have lost hundred of dollars with them.

WiredTree is NOT recommended by Pascal Riben. This person does NOT recommend WiredTree.
› Overall Rating ››    10.00% 
Reviewed on March 2nd, 2011 at 22:01 EST by Pascal Riben
Customer for duration of 6 - 11 months
IP Address: 119.237.229.35
Type of Plan: Virtual Private Servers   Platform: Linux   Domain: [withheld]   Email: [withheld]
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14 out of 14 people found this review helpful.
End of Review #2 out of 2 WiredTree reviews
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