* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
I've been using UBYU since 2 years ago when they were called ixel-host. Overall the quality of this host is debatable because of a few factors.
- Lots of features ( WHM / PHPMA / CPanel etc )
- Easy to manage ( No silly web hosting login areas etc )
- Not 100% reliable
- Slightly unstable
Although the service is good, there is often down time which rarely ( but still sometimes ) results in the loss of some of your data. This has happened a few times and caused me a few problems although the host always seems to blame someone else. The host also updates a lot but does it in a way so every website hosted goes down for an hour two, there are much more professional ways of doing this.
Customer service is simply the one person who hosts it so replies can sometimes take days or more.
I am leaving this host soon in favor of another, I would not recommend this host unless for example; they had a special offer.
Biggest Pro: Easy to use
Biggest Con: Bad customer support