* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
TERRA PRIME BIG MISTAKE!!!!!!!
I bought my web hosting and two domains from terra prime.
terra prime decided they no longer wanted me as a customer and refused to hand back my domains I got one of my domains back after they made it impossible for me to pay the renewal fee.
The other domain I am still trying to get back.
I can provide all the emails between terra prime and myself to prove and show the way they treat customers.
My payments went from £12.99 to £99.99 and when asked why the price increase they told me they no longer wanted me as a customer and they could do what they want... fair enough but to make it impossible for me to transfer my domains meaning having to wait until one of them expired to buy it back and the other still owned by terra prime who refuse to return it to me.
This is a true and honest review and I would like other to know how terra prime treat customer.