TELUS Hosting

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0 out of 2 (or 0% of) people recommend TELUS Hosting.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
5.00 / 10.0 8.90 / 10.0 0.00 / 10.0
Technical Support & Knowledge Customer Service & Billing
2.00 / 10.0 3.20 / 10.0
TELUS Hosting
› Overall Rating ››    7.50% 
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TELUS Hosting reviews

uptime & reliability
8.00
server & connection speed
8.00
technical support & knowledge
0.00
customer service & billing
0.00
price value for money
0.00
* ratings are out of 10

Stay away from hosting with Telus

I have never worked with Telus shared hosting before and I never will again! Setting up WordPress is a nightmare if you want to have your site in the root directory. What every other WordPress host on the planet does, Telus does not... It is a totally manual process, you are probably better off building your own servers and hosting yourself than with Telus. Their file manager is an absolute joke and you have to upgrade your overpriced hosting plan to get access to "File Manager Pro" to have something that actually works. Every other host on the planet has all the functionality built in that you have to pay extra with Telus.

Use Hostgator, they will actually help you when you call... Telus... forget it!!!

Biggest Pro: Telus is the benchmark for all that is bad in any type of hosting or service whatsoever...
Biggest Con: Everything

TELUS Hosting is NOT recommended by Gilles Charette. This person does NOT recommend TELUS Hosting.
› Overall Rating ››    0.00% 
Reviewed on June 9th, 2012 at 12:28 EST by Gilles Charette
Customer for duration of 1 - 2 years
IP Address: 70.72.34.63
Type of Plan: Shared   Platform: Linux   Domain: [withheld]   Email: [withheld]
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7 out of 7 people found this review helpful.
End of Review #1 out of 2 TELUS Hosting reviews
uptime & reliability
2.00
server & connection speed
9.80
technical support & knowledge
4.00
customer service & billing
6.40
price value for money
0.00
* ratings are out of 10

Awful!!!!!!

I have always had issues with telus on a personal level but now that i've seen their service on a commercial level, i'm even more disappointed. the amount of problems we have with our email and website is truly enough to make my boss (business owner) cry. Our business is based on online tools and when those don't work, we can't run our business (happens every few months). It will take days for telus to resolve the issue or even find the problem. This is where customer support is lacking. They don't seem to care.

As for email, well, there is nothing like putting an email together, sending it and then have it disappear into lala land. There's no record of the email being made or even that it was sent. This happens weekly. As you can see, i'm not impressed.

Biggest Con: NOT reliable!

TELUS Hosting is NOT recommended by Jennifer. This person does NOT recommend TELUS Hosting.
› Overall Rating ››    15.00% 
Reviewed on January 26th, 2011 at 10:17 EST by Jennifer
Customer for duration of 1 - 2 years
IP Address: 70.75.214.197
Type of Plan: Shared   Platform: Cisco Nexus   Domain: [withheld]   Email: [withheld]
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12 out of 12 people found this review helpful.
End of Review #2 out of 2 TELUS Hosting reviews
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