Visit Synthesis Visit Synthesis   Write your own Synthesis review. Write your own Synthesis review.
0 out of 1 (or 0% of) people recommend Synthesis.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
1.00 / 10.0 9.00 / 10.0 2.00 / 10.0
Technical Support & Knowledge Customer Service & Billing
1.00 / 10.0 5.00 / 10.0
› Overall Rating ››    25.00% 
How are ratings calculated? 
  • Analyze this Page for Me
Showing 1 to 1 out of 1 reviews.   Filter Reviews
Page Relevancy
Review Quality 100%

Synthesis reviews

uptime & reliability
server & connection speed
technical support & knowledge
customer service & billing
price value for money
* ratings are out of 10

Poor tech support

My website went down. I posted five support tickets. It took more than 24 hours for tech support to respond. They sent a form response that didn't explain the problem clearly or completely. The problem was that Synthesis hosts only websites, i.e., they don't do e-mail or domain services. They recommend GoDaddy for e-mail and domain name services. OK, so I set up e-mail and domain services with GoDaddy. GoDaddy asked for nameserver info, which Synthesis doesn't provide. Synthesis provides A record info, which GoDaddy didn't seem to want. I have since found that you can enter A record info on the "Advanced" tab of your GoDaddy domain services page, but at the time I didn't look on the "Advanced" tab. There are also MX records, IP addresses, and a whole lot of other stuff that I had no idea what they all were. So I just left blank the stuff that I didn't know. My website worked for several months, then vanished, along with some of my e-mail (but not all of e-mail). It turned out that I'd left some of those records on my old hosting provider (SiteGround) and it took them several months to delete my account. I posted support tickets with Synthesis and got no response. It turns out they were responding to my e-mail address, and that e-mail address wasn't working, and Synthesis doesn't use an e-mail service that tells them when their e-mail bounces. Synthesis doesn't have a telephone number or "chat" service for tech support. I kept sending in support tickets and they kept sending out the same form response. They appear to contract their tech support to some giant "help desk" contractor in India where each tech zombie has no idea what the previous four tech zombies did. In the fifth ticket I used my alternate e-mail address and they responded to that. They sent me a form response about A records. which I had no idea what to do with. In contrast, GoDaddy has telephone support, chat, e-mail, everything. I called GoDaddy several times that day and they helped me puzzle out what the problem was. When I entered Synthesis's A record into my GoDaddy domain service advanced settings tab my website and e-mail came back up right away. In conclusion, GoDaddy has great tech support, and Synthesis sucks.

Biggest Con: tech support

Synthesis is NOT recommended by Thomas D Kehoe. This person does NOT recommend Synthesis.
› Overall Rating ››    25.00% 
Reviewed on September 9th, 2013 at 12:05 EST by Thomas D Kehoe
Customer for duration of 3 - 5 months
IP Address:
Type of Plan: Shared   Platform: Linux   Domain:   Email: [withheld]
Write your own review. Write your own review.  
Was the above review helpful to you? (help) Yes No
9 out of 9 people found this review helpful.
End of Review #1 out of 1 Synthesis reviews
link to this page   |   tell a friend about this web host
Host Gator - Host Unlimited Web Sites
Reseller Hosting - 50% Off
Host Unlimited Sites
Free Dedicated IP & Backups
90 Day Money Back Guarantee
Try it out for just $13.99/mo.
InMotion Hosting

Read what users say about InMotion Hosting!

For Users
Web Hosting Reviews
Submit Review
Advanced Search
All Web Hosts
Top Rated

Our Difference

Free Newsletter
For Hosts
Host Log-in
Create Account
Generate Links
Get More Exposure

New Reviews
Go Daddy
Just Host
SkyNet Hosting
KVC Hosting
A Small Orange

Website Thumbnails
This site is powered by Host Gator.
Copyright © 1999-2016 All Rights Reserved.
All reviews, content, graphics, logos, design, and scripts, are the sole property of, and
may not be used without prior written consent from us. All violations will be prosecuted to the maximum extent possible under the law.
Last Update: June 20th, 2016 at 15:01 EST / This site has a total of 3,441 web hosting reviews, based on 529 different web hosting companies.