* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
Scala Hosting ripped me off
Scala Hosting starting charging me twice a month due to a billing error on their part, then refused to refund the money because of their TOS that says they will only credit accounts. The fault was theirs, not mine.
Best of all, I was with Scala Hosting for over 2 years and the Customer Support person I talked with named Vince (not his real name) is one of the owners. So if an owner is willing to treat his customers like that, then don't expect to get very good service. Of course I shouldn't have expected much when it's just a two-man operation by two guys that live in Bulgaria.
I stayed with Scala Hosting because it was cheap, but now that they ripped off my money I would have been better off paying a little more and going with a reputable company instead of this two-man rip-off operation. I still do not have the money credited to my account like they said they would, and I have a feeling I never will. I am already looking for another host.
In fact, I'm starting to get the feeling that this type of behavior is probably done on purpose so they can pocket the money. I had to fight with the owner "Vince" just to get them to admit they were pulling too much money out of my account. I had to actually call their payment processor and get proof to show them. Scala said they couldn't find those charges in their system. Yea right.
STAY AWAY FROM SCALA HOSTING AT ALL COSTS!
Oh and I wouldn't believe the two positive reviews here since it sure looks like sales pitch from Scala more than an honest review. Also remember to check out webhostingtalk.com for even more negative reviews on Scala Hosting.
DON'T TRUST THESE GUYS WITH YOUR MONEY OR WEBSITES!
Biggest Con: Dishonest owners