* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
24/7 Support but no help
OVH shut down our dedicated server twice for spam. They never contacted us or told us anything first. When we tried to get help scanning the server, they were unable to help us. They showed callous indifference to our business needs.
They have at least one person with technical support that understands their setup, but they do not offer services to their customers. If you have a dedicated server, you are on your own with OVH.
Their billing does NOT include subscriptions for the server! This was a major pain because we had to remember to pay each month. No way around it, though they said they were working on that.
Although they have great prices on CentOS and other servers, their slow response time and lack of services, their lack of support offered should scare away new customers.
Biggest Pro: Large, cheap dedicated servers
Biggest Con: No Subscription payments.