* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
Domain name given to competitor without warning...
Even after I placed locks on the domain. All the competitor needed was the last 4 digits of my credit card number.
I was able to contact support 20 minutes after I received the e-mail that the domain had been transferred and they were unwilling to help.
I was a excellent customer for over 10 years and alway paid my on time.
The made me feel like they did not care.
I gave them all the information. Who took it, when they took it, etc.... They did not want to bother to check that I was the owner unless I had the last four digits of the credit card used to steal it. It is nuts.
I few years back I needed to transfer a domain name from another registrar to Omnis. It took 48 hours and I had to send a picture ID on Letterhead to the other registrar. That was a pain in the butt but now I know why.
I am now in the process of transferring all my domain names from Omnis to another vendor.
Untill this happened I was content with Omnis. I was alway unhappy with Customer Service but the product was good for the price.
If they cannot secure my property I do not trust them.
Biggest Con: Security, Service and tech support