* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
They Lost My Account !!! do not use !!!
blasted by hurricane ike, we were finally back with power and ready for bussiness.
Only there was nolonger a website, email, and after waiting 26 minutes to speak to a tech, i was told that my account doesn't exist. they have no records of me. no website. no email. no account in billing.
i spent 3 more hours on the phone, mainly holding. they will not call me back. they are very busy and i should expect a call in the next 4 hours. !!! all of the tech support people i spoke to had difficulty understanding plain conversation. i read my web address slowley and still repeated it 5 times. i will be seeking a new hosting company asap!!!
DO NOT USE!!!!!
Biggest Pro: great when they work
Biggest Con: Your screwed when you need help.