Almost joke

System itself is ok, but once you have problem it really sucks.
And unlike before, human resource there decliened a lot,especially technical ones.
We purchased SSL certificate years ago, and last year it suddenly stopped working, they checked and said it has to be re-installed and we need to varify it. We went through unnecessary process, and after few month later same thing happened. First they said it xepired but actually it was a lie, we checked and it was still varid. We had to deal with customer support again for hours to restore.
Last Dec we updated the SSL, and they never let us know it need to be revarified, and we almost lost it.
And now the same thing is happening, the SSL stopped woking. We contacted them and they said we need to have it valified. Are you kidding? We spent hours again talking customer support, and they said it will be re-installed but they said under the different domain...
We has the SSL under the subdomain and they said the certificate were made for the main domain, which is not true. It was working few weeks ago under the subdomain, and they took it off. This is third time we had the same problem. The site is commercial site, and we are losing lots of customers and their trust.
After 24 hours creating the support ticket, we haven't herad back yet and the SSL is not working.
We are now considering to move to another hosting when the account is expires.
It really sucks.

Justhost review

Adsbingo.co.uk has been hosted for two years with justhost.com.

The customer service is rude, and it's very difficult to get the right help. I remember been on holidays and didn't have my login details with me. They changed the server Adsbingo.co.uk was hosted without sending me an eemail before. I just realised that my sites were offline ( adsbingo.co.uk and Firstads.biz). They were rude and completly useless. My sites stayed offline for 9 days approximately.

So when your site come to renewal you don't receive a reminder, just an email telling you that your site is now suspended. How can you work like this?

Another thing, how comes new customer get a better deal than existing ones?

I m now looking actively for a new hosting company....

Avoid this company.

Biggest Pro: None
Biggest Con: Poor communication

Avoid JustHost! Just DO IT!!!!!

The price is appealing but be aware that free cheese is available only on a mousetrap! I have been with justhost for more than two years and I just decided to cancel my account after their terrible support from their customer service agents that I found mostly rude, unfriendly and unable to resolve faults in a timely manner.

If your website is sharing cooking recipes or family photos, you may consider justhost as one of your options. If you need more professional support for a real business, then justhost is a NO NOOOOOO!!!

Deception or Lies? Can't decide!

This is exactly what I wrote to them when they asked why I wanted to cancel hosting after less than two days!

Please specify your reason for cancelling your account

Dissatisfied with overall service, particularly that at no point as I discussed moving my sites to justhost, did anyone inform me that I did not need to move domains. All I needed to do was change nameservers. Everyone I spoke with seemed impatient with me as I hadn't transferred a domain in over 6 years. I'd been with the same company that long, and felt I was overpaying for the service I was receiving. It is true that "you get what you pay for". Justhost is not worth the monetary savings.

What service(s) did you need that we do not offer?

"Service", in general. And honesty.

Biggest Con: Deceptive practices by tech support and sales.

Oversold Servers

If you get put on the shared server, be advised the servers are oversold and over-trafficked.

We began almost immediately having issues with our forum timing out, usually during peak hours but sometimes aperiodically throughout the day. The downtime was very brief - a couple of seconds and then it would come back up again - but it happened very frequently in the evenings, eventually becoming several seconds of downtime every minute or two, coupled with unbearable lag.

I contacted tech support four times about this problem before one of the techies told me that the cause was that our site was having trouble connecting to the SQL database "because [we] were generating too much MySQL traffic".

Let me be perfectly clear: We have a database no larger than 80 megs, with no more than an average of 10 consecutive users on during peak hours. And they "COULD NOT HANDLE" that level of traffic - it's MY forum. Right. Even assuming our database was poorly optimized, a server would really have to crap the bucket before it became unable to handle that tiny amount of traffic.

I think I have an old 386 computer sitting in my closet; maybe I'll recommend that to them and it could host their clients.

Biggest Pro: Cheap as dirt
Biggest Con: Oversold servers and downtime

Avoid Avoid Avoid - Diabolical Customer Service - All departments

Having been with Just host for a few years on a .eu domain i decided to change to .co.uk and prior to changing i made inquiries about how easy it was to changeover as i needed e-mails back up and running quickly. I was given several options and advised there would be no hassle at all. WRONG WRONG WRONG!

I signed up for my new .co.uk domain through their own forms and for a 3 yr hosting package. All went well, including the taking of the payment until i tried to set up my e-mails. 24 hrs later, at least 10 live chat conversations with their support teams and additionally several e-mails to them as well i canceled my account completely and WILL NEVER GO WITH THEM AGAIN OR RECOMMEND THEM.

They basically set up my new account and the hosting but never registered the domain hence not being able to set up e-mails. Every person on the live chat fobbed me off to another team, e-mail support, billing etc. They told me they don't even provide .co.uk domains (even though i chose it on their sign up forms)

I could log into my new account, see the domain as my primary domain and the expiry date of my hosting package as 2015 (3yrs) but not one of their guys would take ownership and resolve the issue

Basically what was great service over the last few years has been let down with 24 hrs of complete hell by their support teams.

I've now bought the same domain elsewhere (so they really hadn't registerred it)

Biggest Pro: Unlimited everything included
Biggest Con: Customer Service and Support

If You Use This Host, Check Your Site Daily or It Will Be An Ad

My site has been here for 5 years and then all of a sudden, it started having problems. My site would be gone and there would be a big, ugly Just Host Ad in it's place. 56 people showed up to an event that had been cancelled because they got the Just Host Ad instead of our site. I contacted them 4 times and each time they said they had it fixed . One tech actually lied to me and said it was fixed and like a dummy I didn't check it before I got off the phone with her and when I tried it, I got the big ugly Just Host ad once again. I'm paying for them to advertise on my site I guess. They charge for a service they do not provide. Stay away, they have too many and too frequent problems with techs that are unable to figure out why these things happen and are unable to fix them. If you're smart you'll go elsewhere as I am doing. They should be out of business.

JustHost change for BAD!

I paid with Paypal on Nov 2011 for 2 years.
It suppose to expire in Nov 2013 and in July 24 2012 they JUST canceled my account because it expire on 2011.

All because they change their billing system on May 2012.
Before that they work great but now they want me to renew paying more than the payment that I did 8 months later.
I show them a print screen of my payment with Paypal and they said that, that information is not in their system, so, it that correct then Paypal took my money????

AVOID this people they change for BAD. I will move to another web hosting.

Biggest Pro: None
Biggest Con: They will lost your payments info and will trty to charge you again.

WORST HOSTING SERVICE

I don't have words to explain.
Simply doesn't work.
The attention services are the shame of the company.
They lost some databases and they say to me, sorry we don't have idea what happend to your accounts.
WTF....
The server goes down every two hours ...

Forget JustHost.. isn't a posibility.

Worst ever hosting provider

The servers are flaky. Latest "upgrade" this week has resulted in my development sites and clients sites going down. The only way to get support is by email - I still have had no response after 24hrs. I tried phoning (no reply) - so I tried Live Chat - having waited in a queue of 35. Live Chat curtly informed me that I was in a queue, my email would be answered in turn, and they had no idea when that might be, also that there was no other types of support available. They did not answer my question if there was a known issue on my server.

Misleading information regarding automatic backups too - I paid for the premium service only to discover that the backup I required was not actually available.

Biggest Con: Worst ever support