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0 out of 2 (or 0% of) people recommend Hosting.
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Uptime & Reliability Server & Connection Speed Price Value for Money
4.80 / 10.0 0.10 / 10.0 0.05 / 10.0
Technical Support & Knowledge Customer Service & Billing
0.10 / 10.0 0.80 / 10.0
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› Overall Rating ››    0.50% 
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uptime & reliability
0.10
server & connection speed
0.10
technical support & knowledge
0.10
customer service & billing
0.10
price value for money
0.10
* ratings are out of 10

DO NOT USE HOSTING.COM (SERVICE & CUSTOMER SERVICE IS HORRIBLE)

RodeoAve.com had contract with Hosting.com (Now HostMySite.com) for more than a year.

However, when we had a problem with co-location service, they DID NOT resolve it.

We could not update or maintain company servers for more than a month. I really doubt the ability and technical skills for this company.

As e-commerce company, updating/maintaining server is a key to providing a better experience for customer satisfaction. How can company make better shopping experience for customer, if we're having trouble with updating/maintaining our servers?

Company had NO OPTION to cancel the service and look for other company.

And after server was re-located, PROBLEM WAS ALL RESOLVED. WE had no problem on updating/maintaining company server, and we were able resolve our customers issues without further delays.

I personally wrote e-mail, called billing dept. to resolve issues such as billing, but for more than 3 months, they have not returned any of my e-mails or calls. What kind of service is this?

After account was cancelled, Hosting company send me a bill for remaining contract period (By the way, after year of contract, it renews automatically). If we want to cancel, we have to send written notification of 60 days before. In my opinion, this is a bad business practice, in which this doesn't provide any options for customer at all. They can provide supposedly the 'best'(?) service for 10 months, and after they don't help your problems, then customer misses the ONLY cancellation time for the contract. By the 11th month, then YOU'RE TOO LATE to make cancellation. Which means, your contract is renewed NO MATTER WHAT THE LEVEL OF SERVICE AGREEMENT IS.

You'd have to use the service for next 10 or 11 months, and then you can cancel the contract without any penalties.

We strongly believe that Hosting.com (now HostMySite.com) is NOT THE COMPANY WE CAN'T TRUST.

I strongly urge you to read carefully about company's business practice.

Hosting is NOT recommended by Thomas Kang. This person does NOT recommend Hosting.
› Overall Rating ››    1.00% 
Reviewed on December 21st, 2009 at 13:37 EST by Thomas Kang
Customer for duration of 1 - 2 years
IP Address: 72.67.161.58
Type of Plan: Colocation   Platform: Linux   Domain: [withheld]   Email: thomas@rodeoave.com
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13 out of 13 people found this review helpful.
End of Review #1 out of 2 Hosting reviews
uptime & reliability
9.50
server & connection speed
0.10
technical support & knowledge
0.10
customer service & billing
1.50
price value for money
0.00
* ratings are out of 10

Very Slow Downloads

Hosting.com is the new name for my host, Hostmysite.com.

At 25.00 a month, I should have moved long ago!

Bottom line:
3min. to download 60MB file from my site. Tested time with same file off of vimeo.com 1min.
Tech support gave me a list of why it's not their problem.

Biggest Con: over priced and very slow

Hosting is NOT recommended by unhappy user. This person does NOT recommend Hosting.
› Overall Rating ››    0.00% 
Reviewed on November 5th, 2009 at 10:02 EST by unhappy user
Customer for duration of 1 - 2 years
IP Address: 24.223.177.98
Type of Plan: Shared   Platform: Linux   Domain: [withheld]   Email: [withheld]
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14 out of 14 people found this review helpful.
End of Review #2 out of 2 Hosting reviews
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