* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
Small but good
Hitrost.com is a webhost that I am using for the last 3 years for a couple of my websites. Im extremely satisfied with their hosting. In the last three years, there was only one time, when the host was down, and before that I got a notice about them working on the servers, so that the host will be down. All other times all my sites work 24/7 and with good loading time. Using an Oscommerce website with 1000 products didn't create any problems for them. In the last years they have also been adding new servers and new hardware into the servers, so that the scripts run smoothly, and they are still adding new capabilities.
It looks like the company it is a small one, because I always get an email reply from one and the same person, no matter what email address I write them to. But this is good on the other hand, because I have always received the reply within an hour or so, and they have always made their best (or he has always done his best) to help me with my problems.
They also have a great number of different scripts pre-installled for you (around 60) so using wordpress or even Oscommerce is very easy at them. They do not fully upgrade the scripts or the upgrade is not done immediately, but the scripts are eventually upgraded. Sadly they do not offer any website templates that a user could use for his/her website, but for me that Is not an issue, because I don't need them, because I'm programming my own.
The control panel that they use is very easy to use and I never had a problem with all the sub domains that I use on it.
The biggest problem that I had with them is the Safe Mode On, that they have on their server, that stopped me from installing some addons for Joomla, but after contacting them they have arranged the problem for my domain and somehow changed the settings, so that Im able to fully use the Joomla CMS. Now they have also added new packages, where the Safe Mode is turned off, so that you can buy those packages, if you know that you will be using scripts that rely on Safe Mode off.
All in all I can really say that this is a host that you should choose, if you are looking for a reliable host with good tech support. They are also good in english, so that the host is able to sell and hep webmasters that come from foreign countries, so you all are welcome.