* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
I've been hosted for a couple months now and can't say enough good things. The server reliability is astonishingly good, it's their greatest asset. If you are sick of an unreliable, unresponsive host, check out Hawk Host.
In my short experience, they have provided days, sometimes weeks in advance of a server upgrade with plenty of notice if there could be possible downtime. Plus, they have a "Service Level Agreement" which means they begin reimbursing your cost if they drop below 99.9% uptime. So far I've experienced 100% uptime and an incredibly fast and powerful server.
They are simple, no frills shared cpanel hosting. I just want hosting that works, which is what I now have.
Can't be beat. Check out their forum and ask some questions if you need to, they will answer you quickly.
Biggest Pro: Speed, excellent reliability, support
Biggest Con: None that I've found