FDC Servers

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1 out of 2 (or 50% of) people recommend FDC Servers.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
5.00 / 10.0 7.50 / 10.0 7.00 / 10.0
Technical Support & Knowledge Customer Service & Billing
5.00 / 10.0 4.50 / 10.0
FDC Servers
› Overall Rating ››    55.00% 
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FDC Servers reviews

uptime & reliability
0.00
server & connection speed
5.00
technical support & knowledge
0.00
customer service & billing
0.00
price value for money
4.00
* ratings are out of 10

Horrible Policies and Hosting on VDS Servers

I would highly recommend finding a different provider if you go this route. Iíve had several issues with FDCServers before, but this one takes the cake.

I was giving them not a first, not a second, but a third chance to prove their worth to me, by purchasing a small VDS as a test run before possibly purchasing a dedicated server or two from them for a mid-west server to offer my customers.

I pay for 24/7 up time on my service. Friday morning at around 4:15 am EST I get a call from a customer I had just sold an account between 5 and 6 hours before hand. Heís angry that heís purchased a hosting account from myself, and hasnít even had it half a day and it is already down. So I climb out of bed and log in to the FDC OnApp panel to see that my server there is going through a disk destroy/migrate process.

At this point I file a support ticket checking to see if it is possibly a hardware failure and it is recovering itself. Much to my surprise I receive a reply from an employee that informs me he has manually destroyed my current VDS and is migrating it to another. Now Iíve had this VDS for one day over a full month at this point. So itís not like I had just purchased it and slipped through the cracks missing the announcement that they had planned to decommission this hypervisor.

Come to find out. If FDC wants to move you to another server they have no policy on contacting you to let you know (Or so their employee says). They just shut your server down with no notice and your customers just have to deal with it. His exact response loosely paraphrase was ďOh well we donít have to notify you. Itís off peak hours so we figured it would be okay.Ē

Iíve been managing other peoples servers as well as running my own for sixteen years. Never in my experience have I EVER dealt with a data center that thinks at anytime it is okay to plan ahead on shutting down their customers servers with no prior notification to their clients.

I host servers in server other data centers and with 24 hours of notice could have easily moved my customers temporarily to another server seamlessly without them ever even noticing besides the email notification I wouldíve sent to them.

Unfortunately FDC employees think it is okay to take a 24/7 hosting service offline because they believe it is off peak hours. I guess they donít realize that the ďWorld Wide WebĒ is just that. World wide. Itís always peak hours somewhere.

When I pay for 24/7 up time. I understand there is a risk of hardware failure, network failure, power disruptions, or other circumstances that may result in downtime. The fact being this was none of the above. This was an employee metaphorically flipping a switch and cutting my server off to do something that was planned ahead of time, with no notice to myself or my customers.

So once again. If you are considering hosting at FDC I would highly suggest against it until they update their policies. My customer was so mad that he wouldnít even accept a couple of months of free service on another server. They made me look incompetent and he took his business else where. All FDC would do is say Iím sorry and repeat the line it should be okay because it was off peak hours statement over and over again. I received this flippant response from not only one, but TWO employees the second claiming to be a manager, but being unable to prove it. Not entirely sure the first employee didnít just forward me to a co-worker. Ever other employee has a signature on their support ticket responses, this one looked like it had been blanked out and a line accidentally left.
Anyways. Iíll just chalk this up to another you get what you pay for. Their prices are so low their service suffers because of it. Itís like amateurs run their services.

Biggest Pro: Cheap prices
Biggest Con: They will take your server offline when ever they feel like it without notifying you.

FDC Servers is NOT recommended by Clayton Johnson. This person does NOT recommend FDC Servers.
› Overall Rating ››    10.00% 
Reviewed on December 16th, 2012 at 06:42 EST by Clayton Johnson
Customer for duration of 1 - 2 months
IP Address: 68.35.223.49
Type of Plan: Virtual Private Servers   Platform: Linux   Domain: [withheld]   Email: [withheld]
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9 out of 9 people found this review helpful.
End of Review #1 out of 2 FDC Servers reviews
uptime & reliability
10.0
server & connection speed
10.0
technical support & knowledge
10.0
customer service & billing
9.00
price value for money
10.0
* ratings are out of 10

The stability of FDC Servers

If its about reliablility and bandwitdh values, I am 100% with FDC. From my point of views, a host need to be reliable as well as good support. I have been hosting for 2 years with FDC and there is no critical downtime whatsoever. All of their server are using unmetered bandwidth which is good to host medias, gameserver or any site that requires a lot of bandwitdh. My site focused on serving downloads. Thus, having a good bandwitdh is my first preferences in looking for a webhost. After weeks searching for good host, I stumbled upon FDC which their plan sounds affordable for me. At first, I sign up with their VDS. The service was good. From the feedback of my members, the speed is very decent and they have no problem downloading. Until one time I wasn't able to continue to pay the server and maintain it due to the fact that my job is more important to me at that time. So, I sold the server to my friends as he offered me quite a price.

Now, just recently I am back with them and opened a couple of sites. One of the site hosted on the server is www.animeheist.com. The same niche as my previous site, the loading time is very satisfied. All the downloads on my site hosted on the server was not once been complaint. No doubt I will stay with this host as long as no problem ever occured.

Biggest Pro: Best uptime, best bandwitdh
Biggest Con: Unmanaged

FDC Servers is recommended by Muhammad Shaiful Aizal Abdullah. This person recommends FDC Servers.
› Overall Rating ››    100.0% 
Reviewed on December 18th, 2007 at 07:00 EST by Muhammad Shaiful Aizal Abdullah
Customer for duration of 1 - 2 years
IP Address: 121.120.60.242
Type of Plan: Dedicated   Platform: Linux   Domain: http://www.animeheist.com/   Email: [withheld]
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25 out of 25 people found this review helpful.
End of Review #2 out of 2 FDC Servers reviews
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