* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
Not Happy with exmasters
would not recommend exmaster hosting. Seem to be a lot of issue relating to server overloads, downtime, escuse making, and then try to place blame on the url domain or a simple word press domain set up. The biggest issue in relationship to exmaster is they have a tendency to overload there server when it comes to virtual hosting packages. They also sell someone a dedicated server package and later one finds out they are sharing the dedicated server with another customer.
Seemly this company has gone down hill over the past few years. Why? I have no idea, but I started off using them around 5 years ago. Recently they seem to be either exhausting there servers or attempting to fill demand at the expenses of there customers. I can not say this is fact however, it does appear to be the only answer to the current downtime, server issues, and situations with there servers.
As a long time customer I use to write good stuff about this company. Now I am becoming more and more disappointed in them. I am looking for another hosting company currently. I believe if this continues with them in regards to ram outages, and other issues. I will not be doing business with them further in the future. Especially if there systems can not handle a word press script without faltering and creating chaos with my business.
Exmaster technical staff has to understand it never the url or the wordpress script that creates the issues. It the enability of the company to maintain there servers in a practical and working order to which they advertise and make claim too.
In this case I am going to suggest that customers take there time and look for a different hosting company. Since exmasters seems to be slipping serious in the ability to maintain there servers and satisfy their customers needs.
Honestly without prejudice this company has begun moving from being a top-notch company to a D class misfit. Why? I have no idea. One can only hope they will turn it all around before many others begin to jump ship.
Also they make claim to handling problematic situations within 10 minutes and take over 12 hours to see any assistance. The technical staff use to be great at handling problems and now they have gone south.