Sub-standard hosting = Digital Forest

I'm a webmaster for over 50 websites. I've used many different hosting providers over the course of 10 years. Some good some not so good. However, what compels me to write this review about digital forest is due to their unwillingness to meet their customer's concerns and their lack of customer service and technical support. First off they lack adequate 24/7 customer support. Try contacting them after hours or on weekends and you're out of luck. E-tickets are often not replied to for at least 24 hours. They offer no c-panel control for their hosting other than a webmail access and phpmyadmin which are located under two very different url's. Their lack of sophistication in securing shared hosting is evident as they completely lock down the permissions on their servers making it almost impossible for internal scripts to work. Try installing wordpress, a standard in cms publishing, and be dissapointed because you can't post images to your blog. Friendly dynamic generated URL's? Impossible with digital forest hosting.

The cost in their hosting services escalates considerably as adding additional email addresses, MySQL databases, spam filters or more space increases the monthly pricing considerably. Oh, and did I mention that you have to wait for them to set those services up for you because they don't offer user accessible server control.

Overall for those considering digital forest for your hosting needs, don't, you will be better served elsewhere.

Biggest Con: Lack of user control server configuration.