| uptime & reliability
|
| server & connection speed
|
| technical support & knowledge
|
| customer service & billing
|
| price value for money
|
* ratings are out of 10
Poor Service
I brought a 1 years resellers & had problems straight away.
The day I paid $175.00 USD for the account , I recieved an email from cmodz-hosting.com saying there servers were hacked and not to host with them.
I asked for a refund but the refused!!
The 1st noticable thing was the 2 nameservers for the hosting account were running on the same IP, I found this out after problems with DNS resolving.
I asked for a refund again and was refused.
After opening a support ticket I was told to register my own nameservers for reliable DNS , this shouldnt have to be done at all.
I asked for a refund again and was refused.
Over 11 months so far my account has been deleted, lost, old backups restored even the whole server install was deleted by hackers, and at least once a month I am unable to login to my account.
There server uptime stats look good, but this isnt a true reflection of all running services eg. DNS, also mail has been disabled on the server.
I tried to log into my account 2 days ago & as usual it doesnt exist again :( and they havent replied to my support ticket in over 2 days so far.
As you can see this makes it IMPOSSABLE to sell hosting with my resellers account. Biggest Pro: None Biggest Con: Very Unreliable
|