BlueGenesis

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0 out of 2 (or 0% of) people recommend BlueGenesis.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
5.10 / 10.0 9.00 / 10.0 0.55 / 10.0
Technical Support & Knowledge Customer Service & Billing
1.50 / 10.0 2.65 / 10.0
BlueGenesis
› Overall Rating ››    5.50% 
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BlueGenesis reviews

uptime & reliability
0.20
server & connection speed
9.00
technical support & knowledge
1.00
customer service & billing
0.20
price value for money
0.10
* ratings are out of 10

Do not use this service

I recently and regrettably have moved my site and application to their service. Simply Installing an SSL certificate has been the most painful experience I have ever had to go through. It has been 8 days and I still do not have a functioning site. They claim 24-48 hr response but this is grossly inaccurate. Every time you call support they say it has been escalated and their system administrator is working on it. You cannot call a supervisor or anyone except for the support answering service which normally keeps you on hold for more than 1 hour, no matter how frustrated you get they just keep giving you the exact same answer.

I am in the process of moving my site to Amazon and please take my advice and go anywhere else to get your site or application hosted.

BlueGenesis is NOT recommended by Kris Mills. This person does NOT recommend BlueGenesis.
› Overall Rating ››    1.00% 
Reviewed on March 9th, 2012 at 18:59 EST by Kris Mills
Customer for duration of Less than 1 month
IP Address: 74.15.170.16
Type of Plan: Shared   Platform: Windows   Domain: http://www.likethisbiz.com/   Email: kris.mills3@gmail.com
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7 out of 7 people found this review helpful.
End of Review #1 out of 2 BlueGenesis reviews
uptime & reliability
10.0
server & connection speed
9.00
technical support & knowledge
2.00
customer service & billing
5.10
price value for money
1.00
* ratings are out of 10

Cannot Resolve Network Problems

I have used them for over 5 years now and for the most part they have been a reliable host. However with a few sites that have SSL Certificates I have had endless problems getting a stable configuration. One site has been down for two Friday's in a row and the support staff are trying to tell me that their Admins are working on it and it wont happen again. But it has happened two weeks in a row. I would not recommend them and will be migrating all my sites off their network.

BlueGenesis is NOT recommended by Aaron Dunleavy. This person does NOT recommend BlueGenesis.
› Overall Rating ››    10.00% 
Reviewed on February 25th, 2011 at 16:29 EST by Aaron Dunleavy
Customer for duration of More than 5 years
IP Address: 216.221.72.36
Type of Plan: Virtual Private Servers   Platform: Linux   Domain: [withheld]   Email: [withheld]
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12 out of 12 people found this review helpful.
End of Review #2 out of 2 BlueGenesis reviews
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