Stay away from this!!!!

I choose 247-host.com based mostly on CNET references. After paying for a year on a reseller plan (by the way in which, subscribing for a year seems to be a big mistake when it comes to internet hosting), all my websites and my customer web sites have been working simply fine. After a month, web sites begin to go down for a few hours, principally for server automated processes like auto FSCK (forced into a kernal panic mode), file checks on servers and sort of maintenance processes.
In time things start to get worse and kind of messages from tech support like *there was an error on this server and we had to do an OS reboot* begin to annoy my clients. Plus ”help” service begin to grow to be as much as in-existent. Sometimes answers to any questions and queries arrive after 12 to 24 hours, as an alternative of minutes (correctly on a good hosting company).
Finally, all my websites start to be severely hacked and populate with viruses, than changed with different internet websites and mess continue with the worst possible.
Final attacked comply with by all my web sites fully down for nearly two complete days was on July 22, 2010. Of course, after two days where my net websites have been down and downgraded by Google, I decided to maneuver from service and ask for refund.
I did this on 24 Jul 2010. I requested for refund and moved on other supplier and deleted all my domains from 247-host.
After three days they reply to my refund request with this:
*There will be no refund provided. All data was restored on a timely manner as this event of hacking does require for us to go through a process that will restore data on the server and maximize security on the machine which cannot be done within 24 hours.*
Is like saying: ”Hey.. It is more than regular to have your website down than 24 hours (actuality it was: 34 hours down for some web sites and 49 hours for others). Forget about 99.99% server up-time guarantee. Get the f** out of right here… you will get no refund!”

So, after every week of combat with no probability of winning with 247-host.com , I have create this site (http://hostingservice.name) which by the way hosted at their own internet hosting company as much time as they pressure me to stay with them. So, the only hosted domain on my reseller account on 247-host is this web site: hostingservice.name where I am telling you right now how things are working on this Canadian company called 247-host. Stay away!!!!

Biggest Pro: is working for a while
Biggest Con: Huge down time, zero support, no refund

Okay servers...hideous support

I've been with 24/7 host for a few months now and their servers are fast and reliable. Support on the other hand is absolutely horrible. They DO NOT offer 24/7 support like they say. Their online support can handle sales related questions, but the biggest question the online support can handle as far as tech goes is ...well, they can't handle any. They refer to their email support and ticketing system. Their average response time so far has been 24 to 26 hours for urgent support. Their cPanel interface has most developmental items turned off like, SSL, SSH and Cron Jobs.

They need someone in support who can drive support to where it needs to be. Right now, you won't get anything done and your clients will suffer for their lack of customer care and attention.

Biggest Pro: Strong, Fast Servers
Biggest Con: Support and Communication

Not what their name says

I tried 247-Host for a week and gave up. I never could email to work properly and a test email.php that I knew worked on other host didn't work on 247. I generated a "high" priority ticket on Saturday evening. As of mid-Monday morning never got any reply from their "247" support. I even sent a follow up email early Monday morning and got nothing back. After that I gave up and moved to another host. Their sales seems good but their support is seriously lacking. Their sales did give me my money back right away. I feel like if they could get some real support they might be ok.

I have since moved to another host and everything worked as it should with the new host.

Biggest Pro: Friendly sales
Biggest Con: poor support

247 Host - Great support

This hosting company really does have great support. Their title says it all, they are open 24/7. If you have any questions they are just a phone call away. And their also very little down time, the first downtime i featured was today, and that was the first of one month of hosting with them.

Biggest Pro: Great Support